MediConnect: Telehealth & Patient Portal
A patient portal and video consultation platform for a private healthcare group, unifying appointment booking, secure records, and live consultations in one GDPR-aligned experience.
The Challenge
A private healthcare provider was running appointment booking, patient records, and video consultations across three disconnected systems, creating friction for patients and administrative overhead for clinical staff.
Our Approach
We consolidated the entire patient journey into a single portal: booking, secure health records, prescriptions, and live video consultations, built on infrastructure aligned with UK GDPR and clinical data-handling requirements from the ground up.
- WebRTC-based video consultations with in-call vitals display and session recording
- Unified patient record view spanning prescriptions, test results, and consultation history
- Automated appointment scheduling with clinician availability sync
- End-to-end encrypted messaging between patients and care teams
The Result
The provider consolidated three separate systems into one platform, cutting administrative appointment-handling time significantly and giving patients a single place to manage their care.